Welcome Back!
If you have any symptoms of COVID-19 you cannot attend an event.
Please visit the AB COVID-19 website if you are unsure: SEE SYMPTOMS
Please visit the AB COVID-19 website if you are unsure: SEE SYMPTOMS
"REQUIRED READING"
You MUST READ THIS PRIOR to REGISTERING
To register for multiple events
submit a separate registration
form for each date.
Include ALL guests you're registering.
You will be required to pay the total
amount of your registrations
with ONE e-transfer.
. . . . . . . .
HOW TO REGISTER
1. READ THRU THIS ENTIRE
REQUIRED READING
AND THE FAQ'S
It includes time sensitive
registration info, terms & policies.
2. COMPLETE the REGISTRATION Form
Once you SUBMIT the registration form,
you will immediately receive
a copy of your request.
Check your JUNK/SPAM folders
if you don't see it in your inbox.
3. EXPECT our CONFIRMATION
REPLY within 48 hrs
Do NOT SEND your PAYMENT
UNTIL you get this as it also
includes payment instructions.
If you don't get our reply within 48hrs:
Check in your JUNK/SPAM folders
then call (or text)
Angelina at (780) 814-3356
4. SEND YOUR PAYMENT AS INSTRUCTED
Follow all instructions we send you
in our CONFIRMATION EMAIL
- USE the PASSWORD we GIVE YOU
- INCLUDE your NAME & EVENT date
5. YOUR PAYMENT MUST BE RECEIVED
within 24hrs
of CONFIRMATION
to guarantee your spot.
6. WATCH YOUR INBOX
for a NOTIFICATION from YOUR BANK
stating that your e-transfer
was ACCEPTED by us.
THAT IS THE FINAL STEP
and means your booking is complete.
. . . . .
You MUST READ THIS PRIOR to REGISTERING
To register for multiple events
submit a separate registration
form for each date.
Include ALL guests you're registering.
You will be required to pay the total
amount of your registrations
with ONE e-transfer.
. . . . . . . .
HOW TO REGISTER
1. READ THRU THIS ENTIRE
REQUIRED READING
AND THE FAQ'S
It includes time sensitive
registration info, terms & policies.
2. COMPLETE the REGISTRATION Form
Once you SUBMIT the registration form,
you will immediately receive
a copy of your request.
Check your JUNK/SPAM folders
if you don't see it in your inbox.
3. EXPECT our CONFIRMATION
REPLY within 48 hrs
Do NOT SEND your PAYMENT
UNTIL you get this as it also
includes payment instructions.
If you don't get our reply within 48hrs:
Check in your JUNK/SPAM folders
then call (or text)
Angelina at (780) 814-3356
4. SEND YOUR PAYMENT AS INSTRUCTED
Follow all instructions we send you
in our CONFIRMATION EMAIL
- USE the PASSWORD we GIVE YOU
- INCLUDE your NAME & EVENT date
5. YOUR PAYMENT MUST BE RECEIVED
within 24hrs
of CONFIRMATION
to guarantee your spot.
6. WATCH YOUR INBOX
for a NOTIFICATION from YOUR BANK
stating that your e-transfer
was ACCEPTED by us.
THAT IS THE FINAL STEP
and means your booking is complete.
. . . . .
FAQ'S
Q: I MADE A MISTAKE on my registration request. Should I submit ANOTHER form?
A: No. DO NOT send another form. Just REPLY to the copy we sent you and advise us of the issue.
Q: I DIDN'T GET A COPY OF MY REGISTRATION form. What do I do now?
A: Check your junk/spam folders. If you don't have it, it's because you didn't click SUBMIT, or you provided an incorrect email address to us. If you didn't get a copy, you are NOT registered. Just go back and register, then click SUBMIT. Read the POPUP message box advising you to check your email.
Q: I didn't get my PAYMENT INSTRUCTIONS. What do I do now?
A: Review the 'Required Reading" section and see step 3.
Q: How can I tell if the event still has spaces available?
A: If it doesn't say 'SOLD OUT" then we have spaces available!
Q: Can I CHANGE NAMES for one of my guests that I registered?
A: If you wish to bring a substitute in place of a registered guest, please reply to the booking confirmation email with your substitutions. You can also text or phone us. Changes are permitted up to 24 hrs prior to the event. Changes are not accepted at the event.
Q: Can I still do a LAST MINUTE REGISTRATION? Or should I just drop into an event?
A: To get in LAST MINUTE, you need to submit a registration then immediately call or text Angelina at (780) 814-3356. Unless we have posted otherwise, do not just show up.
Q: Can I get a REFUND for a GUEST CHANGE?
A: No. You must work out your own arrangements with your guests.
Q: Can I get a REFUND if I didn't actually go to the event I was registered for?
A: No. We do not provide refund for no-shows.
Q: Can I get a REFUND (or CREDIT if I cancel?
A: For cancellations, we only offer a refund (or credit for a different date) when BOTH of the following conditions apply:
1) The event is listed as " SOLD OUT" and;
2) We are able to REFILL YOUR SPOT with another guest from our wait list.
Due to our obligation to the host artists and backroom, this policy is strictly applied.
Q: Can I order food at the event?
A: Due to limited space, please eat in the main bar area before coming to the backroom to paint.
Q: I MADE A MISTAKE on my registration request. Should I submit ANOTHER form?
A: No. DO NOT send another form. Just REPLY to the copy we sent you and advise us of the issue.
Q: I DIDN'T GET A COPY OF MY REGISTRATION form. What do I do now?
A: Check your junk/spam folders. If you don't have it, it's because you didn't click SUBMIT, or you provided an incorrect email address to us. If you didn't get a copy, you are NOT registered. Just go back and register, then click SUBMIT. Read the POPUP message box advising you to check your email.
Q: I didn't get my PAYMENT INSTRUCTIONS. What do I do now?
A: Review the 'Required Reading" section and see step 3.
Q: How can I tell if the event still has spaces available?
A: If it doesn't say 'SOLD OUT" then we have spaces available!
Q: Can I CHANGE NAMES for one of my guests that I registered?
A: If you wish to bring a substitute in place of a registered guest, please reply to the booking confirmation email with your substitutions. You can also text or phone us. Changes are permitted up to 24 hrs prior to the event. Changes are not accepted at the event.
Q: Can I still do a LAST MINUTE REGISTRATION? Or should I just drop into an event?
A: To get in LAST MINUTE, you need to submit a registration then immediately call or text Angelina at (780) 814-3356. Unless we have posted otherwise, do not just show up.
Q: Can I get a REFUND for a GUEST CHANGE?
A: No. You must work out your own arrangements with your guests.
Q: Can I get a REFUND if I didn't actually go to the event I was registered for?
A: No. We do not provide refund for no-shows.
Q: Can I get a REFUND (or CREDIT if I cancel?
A: For cancellations, we only offer a refund (or credit for a different date) when BOTH of the following conditions apply:
1) The event is listed as " SOLD OUT" and;
2) We are able to REFILL YOUR SPOT with another guest from our wait list.
Due to our obligation to the host artists and backroom, this policy is strictly applied.
Q: Can I order food at the event?
A: Due to limited space, please eat in the main bar area before coming to the backroom to paint.
